We aim to deliver your favorite fragrances safely and on time. Please read our Shipping Policy carefully.

1. Shipping Locations

We currently ship across India. International shipping is not available unless mentioned otherwise.

2. Order Processing Time

• Orders are processed within 1–2 business days
• Orders placed on Sundays or public holidays will be processed on the next business day
• You will receive order confirmation and tracking details via email/SMS once shipped

3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout
• Free shipping may be offered during promotional periods or on selected orders

4. Delivery Timeline

Estimated delivery time:

• Metro cities: 3–5 business days
• Non-metro / rural areas: 5–8 business days

Delivery timelines may vary due to:

• Weather conditions
• Courier partner delays
• Government restrictions or unforeseen circumstances

5. Packaging

All perfumes are packed securely with protective materials to prevent leakage or damage during transit.

6. Delayed or Lost Shipments

• If your order is delayed beyond the estimated delivery period, please contact us
• In rare cases of lost shipments, we will initiate a replacement or refund after confirmation from our courier partner

7. Damaged Packages

• If you receive a damaged or tampered package, do not accept the delivery
• If accepted, report the issue within 48 hours with photos and an unboxing video

8. Incorrect Address

• Customers are responsible for providing the correct shipping address
• Orders returned due to incorrect or incomplete address may incur re-shipping charges

9. Order Tracking

Once shipped, tracking details will be shared via email/SMS. You can track your order using the courier partner’s website.

10. Contact Us

For shipping-related queries